The NTA has implemented a comprehensive Website and Web Application Management Policy as part of its IT Policy, 2080. This policy outlines the procedures, responsibilities, and security measures necessary to ensure the integrity, security, and reliability of the organization’s web resources.
The policy covers developing, deploying, and maintaining websites and web applications under the nta.gov.np domain, focusing on safeguarding data, ensuring functionality, and preventing unauthorized access or misuse.
Development and Deployment of Web Resources
To maintain high standards for web resources, NTA mandates structured processes for developing and deploying its websites and web applications.
Approval Process for New Websites
- Any new website or web application under the nta.gov.np domain requires prior approval from the Chairman.
- This approval ensures alignment with organizational goals and prevents duplication of resources.
Development Standards
- Websites and applications must adhere to industry standards for security, performance, and accessibility.
- Developers are required to follow coding practices that minimize vulnerabilities, such as SQL injection and cross-site scripting (XSS).
Pre-Deployment Testing
- All websites and web applications must undergo rigorous testing before deployment.
- Testing includes functionality, compatibility, and security checks to ensure compliance with NTA’s standards.
Maintenance and Updates
The policy emphasizes regular maintenance and updates to ensure web resources remain functional, secure, and up-to-date.
Content Updates
- Content on NTA’s websites must be regularly reviewed and updated to maintain accuracy and relevance.
- Outdated or incorrect information must be promptly removed or corrected.
Software and Plugin Updates
- Web applications must use the latest versions of software and plugins to address vulnerabilities.
- The IT Division is responsible for ensuring timely updates to all components of the website infrastructure.
Backup and Recovery
- Regular backups of websites and applications are mandatory to ensure data integrity and facilitate recovery in case of system failures or breaches.
- Backup schedules and protocols are strictly defined and monitored by the IT Division.
Access Control and Authorization
The policy includes strict access control measures to protect NTA’s web resources.
Role-Based Access
- Access to the backend of websites and web applications is limited to authorized personnel based on their roles and responsibilities.
- This minimizes the risk of accidental or malicious modifications to critical web resources.
Authentication Requirements
- All users must authenticate themselves before accessing administrative areas of websites or applications.
- Multi-factor authentication (MFA) is encouraged to enhance security.
Monitoring and Logging
- Access logs are maintained to monitor user activities and detect unauthorized access attempts.
- Regular audits are conducted to ensure compliance with access control policies.
Incident Management and Response
NTA’s policy includes a comprehensive framework for managing and responding to incidents affecting its websites and web applications. This ensures timely risk mitigation and minimizes disruptions to services.
Incident Reporting
- Any unusual activity or suspected security breach must be reported immediately to the IT Division.
- All incidents are documented for analysis and future reference.
Investigation and Resolution
- The IT Division investigates reported incidents to determine the cause and extent of the issue.
- Necessary corrective actions, such as patching vulnerabilities or restoring backups, are taken promptly.
Post-Incident Review
- After resolving an incident, a detailed review is conducted to identify lessons learned and improve incident management procedures.
Data Protection and Privacy
Protecting the confidentiality and integrity of data processed through NTA’s websites and web applications is a key aspect of the policy.
Data Encryption
- Sensitive information transmitted through websites and web applications must be encrypted using secure protocols like HTTPS.
Privacy Controls
- Websites must display clear privacy policies detailing how user data is collected, stored, and processed.
- Personal information is stored securely and accessed only by authorized personnel.
Compliance with Legal Standards
- All data processing activities must comply with Nepal’s legal and regulatory requirements related to data protection and privacy.
Audit and Compliance Requirements
Regular audits and compliance checks are integral to maintaining the integrity of NTA’s web resources.
Periodic Security Audits
- Websites and web applications are subject to periodic security audits to identify vulnerabilities and ensure compliance with organizational standards.
Compliance Reporting
- The IT Division prepares detailed reports on compliance with web application policies, highlighting areas of improvement or non-compliance.
Third-Party Assessments
- External audits may be conducted to ensure objectivity and adherence to industry best practices.
Policy Enforcement and Penalties
To ensure adherence to the policy, NTA enforces strict penalties for violations, protecting its web infrastructure from negligence or misuse.
Employee Accountability
- Employees who fail to comply with the policy face disciplinary actions, including suspension of access privileges or termination of employment.
Third-Party Responsibility
- Depending on the severity of the violation, contractors or vendors found in violation of the policy may face termination of contracts or legal consequences.
Impact of the Policy on NTA’s Digital Presence
The Website and Web Application Management Policy contributes significantly to NTA’s online security and operational efficiency.
Enhanced Security
- Stringent security measures, such as encryption and access control, protect NTA’s websites from cyber threats.
Increased User Trust
- Compliance with privacy and data protection standards fosters trust among users and stakeholders.
Operational Continuity
- Regular updates, backups, and incident management procedures ensure minimal disruptions to services.
Source: Information Technology Policy of NTA, 2080 (2023)
