Vianet extended its Fair Usage Quota for all of their unlimited plans by up to 60%. The new Fair Usage Policy is updated on the 29th of April. There is a clear statement from the Vianet why they have extended it, as all the Nepali citizens are directed by the government to stay at home during the lockdown. Vianet posted on their Facebook wall as, “We have Revised our Fair Usage Policy, Recognizing the significant need and growth in Internet usage during the lockdown, we have increased our Fair Usage Quota on Home Packages by up to 60%.”
What is the Fair Usage Policy?
Fair Usage Policy or FUP is practiced by ISPs worldwide whereby it allows ISPs to restrict or throttle Internet Speeds on unlimited plans to prevent misuse or excessive use of bandwidth provided. FUP is implemented with the intent of protecting the ISP’s ability to provide quality internet services to all of its customers and to ensure no customers are disadvantaged by the behavior of others. Providing unlimited Internet service increases the risk of few customers abusing the service and using most of the ISP’s bandwidth which makes it difficult for ISPs to maintain quality for other customers who have moderate usage and are paying an equal amount of money. To prevent this ISP throttle or restrict speeds of customers who have excessive usage to maintain fair usage amongst all of its customers.
How is the Vianet Fair Usage Policy implemented?
Vianet Fair Usage Policy is only applicable to their Home packages.
Vianet checks for excessive usage by monitoring client’s data usage in a monthly cycle. Data usage is calculated by adding both downloads and upload data used from the start of every English month.
There are three levels of speed throttling done depending on the client’s usage within an English month. At crossing Level 1 Fair Usage Quota threshold the client’s speed will be throttled to 60%, at Level 2 speed will be throttled to 30%, and at level 3 speed will be throttled to 10%. If a customer has crossed the FUP Quota threshold, their data usage counter will reset at the first of every English month.
Example: In the package of 25 Mbps Unlimited, if the data is used less than 800 GB no speed throttle will befall. If the data is used between 800 GB to 900 GB the speed throttle will befall to 15 Mbps from 25 Mbps, it’s the level 1 of FUP Speed Restriction. In level 2 Speed Restriction, if the data is used between 900 GB to 1000 GB, the speed throttle will befall to 8 Mbps. Similarly, in level 3 FUP Speed Restriction, if the data is used more than 1000 GB the speed throttle will befall to 4 Mbps. In total 300 GB is increased in the package likewise the same data in increased in 30 Mbps too with different speed throttle. Similarly, in 35, 40, and 60 Mbps in total 250 GB data is added in the FUP segment.
What can be done when Fair Usage Quota is exhausted?
Vianet now has a feature where customers can purchase additional data to continue using their Internet at high speed despite having crossed their Fair Usage Quota threshold. This feature is known as the “Ultraboost” feature where customers can purchase 25GB of 100 Mbps Internet for Rs. 198 (Including Taxes). Customers can then switch their package to Ultraboost Mode using Vianet’s Customer Portal or Mobile App and take advantage of the high speed.
Other than this customers can also consider upgrading their plan to get high Fair Usage Quotas or subscribe to Vianet’s SOHO (Small Office and Home) plans which have no Fair Usage Quota.
Vianet’s New Fair Usage Policy for Home Plans:
Fair Usage Policy: https://www.vianet.com.np/fair-usage-policy/